Tata Docomo is a prominent name in the Indian telecommunication and cellular industry and they provide extensive customer care through Internet, telephone and physical customer care centers spread all over India.
The following guidelines will help you to reach Tata Docomo customer care unit easily and promptly.
Various options to approach Tata Docomo customer care center are:
- You can approach Tata Docomo Customer care in person.
Contact Tata Docomo customer-care via online
The different services that one can avail from Tata Docomo online help
Approach Tata Docomo Customer Care on the phone
- You can dial 121 from your Tata Docomo mobile phone for any query related to tariff plan, billing, activating/deactivating services like MMS etc.
- You can dial toll-free 1800 266 0000 from your Tata Docomo mobile phone for complaints or service requests regarding provisioning, billing, service termination, roaming activation etc.
- For easy bill payment call 1800-11-75-75
- To find the number of your local Tata Docomo customer care visit http://www.tatadocomo.com/customer-service.aspx
Approach Tata Docomo Customer Care in person
One can visit the closest Tata Docomo outlet and speak to the customer care executive to communicate any query/issue.
Corporate Office Address:
2 A, Old Ishwar Nagar,
Main Mathura Road,
New Delhi 110065
1st floor, 5-10-173, Vasantha Chambers,
Fathe Maidan Road,
Hyderabad - 500001.
Tel: 040 - 66552666
TTML, Voltas Premises, T.B. Kadam Marg,
Chinchpokli, Mumbai- 400033
Tata Teleservices Limited
TATA DOCOMO, A Block, 2nd Floor, Silicon Terraces, Koramangala, Bangalore 560095
For address of corporate office in your area visit http://www.tatadocomo.com/contact-us.aspx
Some of the customized offers provided for Tata Docomo customers are:
- You can register on http://www.tatatele.in/myaccountgsm/ and create personal user account.
- This account helps you to manage all the various Tata Docomo services using a single login.
- You can receive Tata Docomo bills/alerts in your email inbox by setting the account options.
How to find the address of the Tata Docomo outlet nearest to you
Go to http://tatadocomo.com/tataindicom-outlets.aspx
and select your Circle and the nearest Tata Docomo outlet will be displayed.
How to find the address of the Tata Docomo retailer shop nearest to you
Go to http://www.tatadocomo.com/retailer.aspx
and select your Circle and the nearest Tata Docomo retailer shop will be displayed.
How to escalate your complaint
If you are not satisfied with the solution provided to your complaint, you can escalate the issue by contacting the nodal officer by visiting http://www.tatadocomo.com/customer-service.aspx and selecting Regulatory link. Select your circle to see the contact information of the nodal officer of your area.
If you are still unsatisfied select to contact the Appellate Authority at the same link to see the contact details of the Appellate Authority of your area.