SBI Customer Care
State Bank of India or SBI is the largest state owned bank and commercial institute of India. SBI offers extensive customer care through internet, telephone and their regional offices and branches located all over India.
The following tips will help you to reach SBI customer care division more efficiently.
Contact SBI customer-care online
• Visit http://www.statebankofindia.com/ to get information about various services/products offered, example deposits, loans, share quotes, online services etc.
The different services offered online
• Logging on https://www.onlinesbi.com/ allows you to manage all your banking activities online.
Approach SBI Customer Care via phone
• Dial 24X7 toll-free 1800112211/18004253800 for General queries. Customers from Mumbai and Navi Mumbai can call 9987552211.
Approach SBI Customer Care in person
One can visit the SBI regional office or branch to avail different services and products offered by SBI or to resolve any issue.
How to find the address of the SBI Branch nearest to you
Go to http://www.statebankofindia.com/user.htm and enter your City/Center. A list of branches in your area will be displayed.
How to find the address of the SBI ATM nearest to you
Go to http://www.statebankofindia.com/user.htm?action=atmlocator_action and enter your state and then city. A list of ATMs in your area will be displayed.
How to find the address of the SBI zonal officer of your area
Visit http://www.statebankofindia.com/user.htm and there you will find the name and e-mail address of the jurisdictional controlling authority in your area. For local remittance related support contact visit http://www.statebankofindia.com/user.htm
Some of the customized offers provided for SBI customers
• You can create net banking account through www.onlinesbi.com.; this account helps you to manage various SBI banking activities and accounts.
Escalating your complaint
In case your problem is not resolved using above communication methods, you can forward your complaint to nodal officer using following contact details: