SBI Customer Care

State Bank of India or SBI is the largest state owned bank and commercial institute of India. SBI offers extensive customer care through internet, telephone and their regional offices and branches located all over India.

The following tips will help you to reach SBI customer care division more efficiently.

Contact SBI customer-care online[edit]

• Visit http://www.statebankofindia.com/ to get information about various services/products offered, example deposits, loans, share quotes, online services etc. • If your query is not still answered, mail to contactcenter@sbi.co.in • For product related queries, mailto:feedback.gesbi@ge.com . • If you have any complaint, visit https://www.sbi.co.in/user.htm?action=customercomplaintform and submit the form or mail to chairmansbi.customer@sbi.co.in. If you are still unsatisfied with the provided resolution, mail to dgm.customer@sbi.co.in. • For card related queries mailto:contactcentre@sbi.co.in • For mobile banking related query send mail to mb.support@sbi.co.in or dgm.mbw@sbi.co.in

The different services offered online[edit]

• Logging on https://www.onlinesbi.com/ allows you to manage all your banking activities online. • Online services include Bill payment, fund transfer, seeking customer care, viewing and shopping online, booking tickets and paying tax, access pension slip etc. • You can also opt for SMS alert of your account on your mobile. • You can get view bank statement and search and view all your banking transactions online. • You can manage your credit card account, pension account, and online trading account.

Approach SBI Customer Care via phone[edit]

• Dial 24X7 toll-free 1800112211/18004253800 for General queries. Customers from Mumbai and Navi Mumbai can call 9987552211. • For card related complaints dial 1800 180 1290(MTNL/BSNL) and 39 02 02 02 • For ATM/Debit card related queries dial 080-26599990

Approach SBI Customer Care in person[edit]

One can visit the SBI regional office or branch to avail different services and products offered by SBI or to resolve any issue. Customers of SBI Bank can meet senior executives of the Bank on 15th of every month (between 3.00 p.m. and 5.00 p.m.) without any prior appointment and discuss issues relating to their accounts/banking transactions. In case 15th of month is a holiday, customer can meet on the next working day.

How to find the address of the SBI Branch nearest to you[edit]

Go to http://www.statebankofindia.com/user.htm and enter your City/Center. A list of branches in your area will be displayed.

How to find the address of the SBI ATM nearest to you[edit]

Go to http://www.statebankofindia.com/user.htm?action=atmlocator_action and enter your state and then city. A list of ATMs in your area will be displayed.

How to find the address of the SBI zonal officer of your area[edit]

Visit http://www.statebankofindia.com/user.htm and there you will find the name and e-mail address of the jurisdictional controlling authority in your area. For local remittance related support contact visit http://www.statebankofindia.com/user.htm

Some of the customized offers provided for SBI customers[edit]

• You can create net banking account through www.onlinesbi.com.; this account helps you to manage various SBI banking activities and accounts. • You can receive account alert via SMS by setting the account options. • You can get alerts, information and promotional offers in your inbox. • You can sign-up for mobile banking and manage your banking activities using your mobile phone. • You can manage your trading, investment, tax and pension related activities online.

Escalating your complaint[edit]

In case your problem is not resolved using above communication methods, you can forward your complaint to nodal officer using following contact details: Deputy General Manager (Customer Service), at the Corporate Centre at Customer Service Dept., State Bank of India, State Bank Bhawan, 4th floor, Madame Cama Road, Mumbai-400 021, Telephone No. (022) 22029456 , 22029451 22740432, 22740431,22740433 Fax no. (022) 22742431. E-mail - dgm.customer@sbi.co.in.

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Comments

Sir,I have forgotten my sbi net banking password.Please give me a good suggestion to get my password.

kanpur

dier sir, pliz read the my requst sir mere mubile par apne acount ki jankari pane ke liye sms sarvise chalu karni he......

Sir mera mubile par apne account ki jankari pane ke liya sms savise chalu karne hai

Sms sarvise chalu kari hai

pliz sir mera mobile banking service istart kar dee jiyee Thaink you.

dier sir, pliz read the my requst sir mere mubile par apne acount ki jankari pane ke liye sms sarvise chalu karni he......

i have forgotten my sbi a/c password . pls. help me

Dear sir, Please send my login passward urgent

Please give password of my account 20043319427 and card no 6220180996200094141

please give password of my a/c 33483584831 and card no.5196190115756217

i want to know my id nimder

Sir I am lost my p/w a/c no 20043319427 and carb no 6220180996294141s0 please give me a new p/w

provide expire date and cvv number on ur debit card

Please give me login password urgent

Sir,I have forgotten my sbi net banking password.Please give me a good suggestion to get my password.

Passwaord

Register a complaint at Your Acct Home Branch,Apply for new Password

dear sir, i have lost my saving bank account password so please help me how can i get password your client: Manish dangar

Pasword

Sir ihave fogotten my sbinrt banking password.please giveme a good suggestion to get my password

Mujhe sbi inter net ki suvida open karni hai apne a/c main

give me new passwarw

I have forgotten my sbi net banking password

Dear sir, I have forgotten my net banking password as well as user name , please help to get the same please. My SBI A/C No 31898964870 Name of account holder A. KISHORE KANNAN Thank you sir, Sincerly KIshore kannan.A Mobile 09894293345

I have forgotten my onlinesbi net banking password

Please issue new password now as I am in sever need of it.

mila passward

Can I recive PIN no through mail, If yes than tell me how can I appply for same

can i get ATM pass word through mail

ATM pass word

Forget my ATM password

Atm pincode

I have forget password

Please give me my ATM CARD PIN

Mera atm pin no

mujhe apna pin lene me late ho gaya hai kya ab mujhe apna pin abhi mil sakta hai

Dear Sir, Mera Atm Ka Pin Apni Branch Se Retun Chala Gya Hai Mai Apni Branch Se Le Nahi Paya Kripa Karke Mera Pin Branch Me Retun bhejne Ki Kripa Kare .Branch Athner Dist Betul (M.P.) Thans. Regard:- Dharmraj Jhapate Addres:- At-Post Pusli ,Teh- Athner Dist- Betul (M.P)Pin Code 460110

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mera sbi mai account hai. mujhe net banking facility lene ke liye kya karna parega. pse give me ans.

dear, apni nearest home branch mein visit karein........

sir, mera sbi mai account hai. mujhe net banking lena ke liya kya karna hoga. please give me answer

App ko net connection lena padega ..

pin bank mai 1 month tak hi rahta hai uske baad woh expire ho jaata hai.aapko bank jaake pin request k liye application likhni hogi aur aap ka pin 10 days mai bank aa jayega .

HOw i get my forgot secure code of my sbi accuont No.

i got usser id but kit no. not match please give me kit no.iam from bhilai civicenter branch

can you suggest me how can i use mobile banking and sms facility on my phone

How to use net banking through phone

SMS alert

Mobile banking

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