Citibank Customer Care

Citibank India has strong presence in metro cities of India and offers various ways for its customers to contact them to buy their products, services and to handle customer complaints.

Services offered by Citibank India

  • Citibank offers online booking and bill pay.
  • It overs mobile banking for instant help and to have track on the account.
  • Various Credit card offers depending on the annual income of an individual.
  • Citibank offers home equity loan.
  • Citibank offers personal lines and loans.
  • It offers student loans and mortages.
  • It offers online banking, online statements for free.

To avail above facilities and to enquire more about the various services you can approach citibank customer care with the following medium.

How to approach Citibank Customer care center

  • Online Approach to Citibank Customer Care center
  • You can approach through phone.
  • You can approach Citibank customer care center in person.

Online approach to Citibank Customer Care

  • you can log on to http://www.online.citibank.co.in/customerservice/grievanceredressal.htm
  • Now click on the online complaint link.
  • you will be redirected to a new form. You need to fill your details with all the complaint information.
  • After the successful submission of complain you will be intimated on your cell number or email id.
  • You can even prefer to send an email to India.Collections.Grievance.Head@citi.com about the query.

How to approach Citibank Customer care on the phone

  • One can call to 1-800-419-6747, 1-800-266-5626 between 0830-1730 hours (Monday to Friday) & 0830-1400 hours (Saturday) .
  • If you want to find the local telephone number of Citibank customer care you can log on to:
http://www.online.citibank.co.in/customerservice/citiphone.htm
Approach Citibank customer care center in person:
  • One has to visit the nearby citibank customer care centre.
  • Approach a customer executive in the enquiry section.
  • Now you can express your complain and get it solved.

Contact Information of nearby branches of Citibank

Citibank Customer Care Bangalore
Citibank N.A., 102 - 104, Prestige Meridian 2, 30, M. G. Road, Bengaluru - 560 001,
Citibank N.A., No. 91, Prestige South end, South End Road, Opposite Surana College, Jaya Nagar,
Bengaluru - 560 004, Fax:080 - 41213945, Phone Number:080-41508228.

Citibank Customer Care Delhi
Citibank N.A. 124, Jeevan Bharati Building, 3rd floor, Connaught Ciricus, New Delhi - 110001,
Citibank N.A., Ground Floor, International Trade Tower, Hotel Intercontinental Eros Complex, Delhi - 110 019,

Citibank Customer Care Chennai
Citibank N.A. 163, Anna Salai, Chennai 600 002,
Fax: 044-28524175, Phone Number: 044-28512343.
Citibank N.A., Sree Teja Building, No. 50, 3rd Street, Abhiramapuram, Alwarpet, Chennai - 600 018,

Citibank Customer Care Hyderabad
Citibank N.A., Ground Floor, Queens Plaza, S.P. Road, Begumpet, Secunderabad - 500 003,

If you are looking for the branches for assistance of touch screen banking you can log on to
http://www.online.citibank.co.in/customerservice/touchscreenbanking.htm?eOfferCode=LFTNVCS

It was very hard for me to

It was very hard for me to maintain an NRV of Rs. 25000/- till date. Suddenly, Citibank has enforced the rule that the NRV has been increased to Rs. 100,000/- failing to maintain the same, a fine of Rs. 500/- will be charged on the account.

400% increase in the NRV? How come this was approved by Citi Officials? Is there anyway the Government of India can look into this?

This is really disgusting and I am planning to close all my accounts with Citibank due to this drastic increase of NRV.

All the customers of Citibank should oppose this new NRV rule that is being imposed.

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