BSNL Prepaid Customer Care

BSNL, the No. 1 Telecommunications Company of India, now makes it easier for its customers to subscribe to any of its services from the comfort of their homes.

Several Steps have been taken at BSNL to augment the quality of customer care to international standards.

Features of BSNL Customer care

•CellOne all India Help '9400024365'

•All BSNL Customer Service Centers (CSCs) now remain open on all seven days from 8.00 AM to 8.00 PM without any break for all activities.

•A proper Public Grievances Redressal Mechanism has been put in place in BSNL to resolve any issues customers may have.

•Online access and registration at http://portal.bsnl.in/bsnlcca/login.aspx

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Comments

Please send me the call detail of incoming & outgoing call for my prepaid connection 9418904927.

dear sir/mam i want to send my call detail outgoing and incoming in my mail id pls send mobile no 8901310585

i want to send my call detail outgoing and incoming in mail id pls send mobile no 9404730935

An outstanding share! I've just forwarded this onto a co-worker who was conducting a little research on this. And he in fact bought me lunch simply because I found it for him... lol. So let me reword this.... Thank YOU for the meal!! But yeah, thanx for spending some time to discuss this matter here on your website.

get me a bsnl sim card.plz tell me.

this should be send to everyone with amount deduction of every call

Ну вот, опять видели НЛО в Донецке- http://ruluminark.ru

Respect sir/Madam I want càll details of last month(March 2016 incoming&outgoing call)my mobile no is 8903029462.Please send call send. Thank you

Respect sir/Madam I want càll details of last month(March 2016 incoming&outgoing call)my mobile no is 8903029462.Please send call send. Thank you

i want to deactivate my caller tune on my BSNL number 9417311987 as soon as possible. expecting an immediate response from u.

you can call on 155223 it a new number started by the trai for deactivating the value added services ... its toll freee number

Kindly deactivate from my mobile no.9472720712 for cricket pack score updated system.

kindly deactivate my mobile no 9424033211 for Vstv28 plan

MD.amir uddin S/o-kwtab uddin Vill-po-ps-panisagar Dist-north toipura Pin- 799260 D/B-5/7/1984

BSNL PREPAID NUMBER IS 9442311617.The following services are not required in my mobile with effect from immediatly. 1. SMS of various general Titles. 2. MUSIC STATION for which the UNSUB number is not functioning.But every month amount is going. For your kind refernce...from 06/11/2009 i have sent many SMS for Deactivation of SMS ( dnd 1909) but neither response nor result. Regarding music station...I approched CUSTOMER CARE where they are also tried thro SMS but could not.(UN SUB 126300) Thereafter I made a request to send thro System. Its recorded today. Please DEACTIVETE THE MUSIC STATION and avoid further deduction from this coming month. OTHERWISE I HAVE TO SURRENDER THIS PREPAID CARD because UNWANTED SMS are disturbing more. BSNL should look into this and resolve this immediatly.

Sir/Mam., I am a BSNL prepaid user bearing mobile no. 9450456524 issued from your Lucknow Office. Recently, when I visited Gwalior, M.P. from 03/12/2009 to 04/12/2009, my mobile comes to roaming, but without making or receiving calls, my balance talk time values was reducing fastly. Similarly, the same situation arises again, when I visited Siwan, Bihar from 18/12.2009 to 19/12.2009, my balance talk time value was Rs. 183/- (approx.), which fall down very quickly and shown only 51 paisa. What was the reason behind it, best known to you. It is also pertinent to mention here that I am also using your two tariff plans of Rs. 49/- & Rs. 212/-. So that, the detail of calls made or received on my mobile during those days are required to be checked. It is, therefore, requested to please aprise me the detail of calls made or received during 03/12.09 to 04/12.2009 & 18/12.2009 to 19/12.2009 and how much expenses incurred thereon.I shall be grategul, if you arrange and provide the same at the earliest in the inerest of justice. Thanking you in anticipation. (Ratneshwar) 6-Ravindra Enclave, Ravindrapalli, Lucknow.

i want to deactivate my caller tune on my BSNL number 9477457387 and 9477457388 as soon as possible. expecting an immediate response from u.

Hi, I am also BSNL prepaid customer bearing 9444729502.Couple of times I requested to deactivate Love guru SMS (monthly subscribtion).Still the amount is been debited in monthly basis.Deactivation is not yet done.Please help me to deregister the useless service and post the amount.ON top of that I send SMS to activate DND. But no response.

Hi, I am also BSNL prepaid customer bearing 9444729502.Couple of times I requested to deactivate Love guru SMS (monthly subscribtion).Deactivation is not yet done.Amount is been taken on 10th jan but week before itself I send sms to deactivate the service.Please help me to deregister the useless service and post the amount.ON top of that I send SMS to activate DND. But no response.

Please send me the call detail of incoming & outgoing call for my prepaid connection 9415545169

Please send my call detail of incoming andoutgoing call of my prepaid connection No 8902105205

Please send me the call detail of incoming & outgoing call for my prepaid connection 9415545169

pls not before and after incoming & outgoing calls & maintain in a separate database like EXCEL

Please send me the call detail of incoming & outgoing call for my prepaid connection 9415545169

Please send me details of January-2010 of my prepaid connection incoming and outgoing call details of 9427368549 on my e-mail address. This is very useful for me.

This is my Fifteenth complaint. I am the user of mobile no 9414291015. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am,12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +530304005. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM, & Today 05.02.2010 At 10:31AM also, Each & Every Day 10:00 Am, 12:00 Noon & 3:00Pm Three Time Every Day Message Disturb Me, & Today Also Rs 5, Deducted From My Account, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030. I request every day but your service provider does not help me, kindly take positive action as possible as quick. If unwanted message are not stopped by your service provider, then I will go in Judiciary Consumer Court. Thanking you Nema Ram Bamniya Ward No.-20, Meghwal Mohalla, Jaisalmer, Rajasthan Pin-345001 Mob. No.+919414291015 Today, I again send message about my problem, but the problem is still under process.

are you crazy? Please dont call those idots sitting in BSNL call centers. they cannot help you. not sure why! only thing you can do is porting your number to another carrier. I guess I will port my number soon. BSNL has been giving me headaches for the last couple of years

I want my bsnl number 9494556341 details

Great words...most suited reply!!!!

Are you getting connected to Toll free numbers ? I had tries more than 100 times I am disconnected. I am too getting unwanted SMS with deduction of Rs 5 every time without my consent. I do not know how to stop this business ? Porting the no is only solution ??

Are you getting connected to Toll free numbers ? I had tries more than 100 times I am disconnected. I am too getting unwanted SMS with deduction of Rs 5 every time without my consent. I do not know how to stop this business ? Porting the no is only solution ??

This is my Fifteenth complaint. I am the user of mobile no 9414291015. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am,12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +530304005. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM, & Today 05.02.2010 At 10:31AM also, Each & Every Day 10:00 Am, 12:00 Noon & 3:00Pm Three Time Every Day Message Disturb Me, & Today Also Rs 5, Deducted From My Account, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030. I request every day but your service provider does not help me, kindly take positive action as possible as quick. If unwanted message are not stopped by your service provider, then I will go in Judiciary Consumer Court. Thanking you Nema Ram Bamniya Ward No.-20, Meghwal Mohalla, Jaisalmer, Rajasthan Pin-345001 Mob. No.+919414291015 Today, I again send message about my problem, but the problem is still under process.

Please send me the call detail of incoming & outgoing call for my prepaid connection 9423401050 or 9423027542

Please send me the call detail of incoming & outgoing call for my prepaid connection 9423401050

My mobile no is 9493404932.I am in Vennela Plus plan.On 27th Feb'2010 I lodged a complaint for deducting Rs 20/-(Twenty) for subscription for devotional magazine where as I didnot ask for it.My complaint no is AP 10321272. One more problem that in my mobile Ireceive lot many messages which are disturbing.Kindly remove the provision of unwanted in coming messages Yours truely Nagendra Pl Reply

sir, i am a Bsnl customer my number is : 9438851875 , please inform me a Detials incomming call of 9th April , it will be very helful if you inform me , My Email : hanoknayak@hotmail.com

my no is 09467167869 prepaid connection kindly send me my March'10 month all call (Outgoing or incoming ) deatil on my b/m mail id. email-id:sonikasen23@yahoo.com

Sir, Iam using bsnl no 9494024824, I would like to know about the sms offer and what amount to be recharged to get the sms offer.

My prepaid BSNL number 9424704918 ,Jabalpur MP needs to activate its services with immediate effect.Kindly do the needful and let me know the status on my alternate number 930182218. Regards

pls send my all call details by my mail id my cell no is that 9429906923

DATE :07-05-10 TO , THE BSNL OFFICE FATE GANJ ,VADODARA. RESP SIR, SUBJECT : SIM CARD DELETED.( Campus Mo No : 94299 27690 ) RESP SIR, I AM MANJULABEN J PATEL,A SENIOR CITIZEN AND UNABLE TO RUN AFTER THE FOLLOWING ISSUE WHICH PL. NOTE AND DO NEEDFULL. I HAD PURCHASED A NEW SIM CARD WITH SUBMITTING(1) RATION CARD,(2)SBI BANK PASS BOOK(3),PAN CARD AND(4) PHOTO GRAPHS PERSONALY, ARROUND 26-03-10 ,AND BALANCE WAS MADE 437 RS. FOR ONE MONTH .I WAS OUT OF VADODARA,AND WAS UNABLE TO USE SIM CARD. …ON 15th APRIL WHEN I USED IT,, WAS SHOWING “IN ACTIVE SIM “ I SURPRISED ,AND AS I WAS IN GANDHIDHAM I WENT TO BSNL OFFICE IN GANDHIDHAM.THEY CHECKED AT THEIR END AND INFORMED THAT “YOUR SIM CARD NUMBER SHOWS “ NO RECORD “ IN THEIR COMPUTER. …ON 07-05-10 I CONTACTED BY PHONE FROM GANDHIDHAM TO FATEGANJ BSNLAND THEY TOLD CONTACT TO BSNL OFFICE NR. SHANTADEVI NURSING HOME. …I CONTACTED AUTHORITY AND WE HAD A TELE TALK ,HE ENQUIRED THE MATTER AND INFORMED THAT BECAUSE OF QUERY IN RES. ADRESS ,IT WAS DELETED. …BY MISTAKE OF THE BSNL EMPLOYEE , WHOSO EVER ON DUTY ,HAD NOT ENCLOSED RATION CARD COPY,AND I AM THE SUFFERER,EVENTHOUGH IT WAS VARIFIED BY BSNL ON DUTY OFFICER. …TILLDATE I DID NOT RECD. ANY CALL FROM BSNL,OR ANY INFORMATION ON MY ADRESS THOUGH ADRESS WAS GIVEN IN BANK PASS BOOK ALSO. …IT IS MY HOUMBLE REQUEST TO REPLACE THE SIM CARD ALONG WITH WHATEVER MY BALANCE WAS THERE. …TILL THAT U R REQUESTED TO CONTACT ME ON 9925150649.OR MY MAIL mrjz.patel@yahoo.com HOPE ,DEFINITELY YOU WILL LOOK IN TO THE MATTER AND DO NEEDFULL AT EARLIEST. THANKS AND REGARDS MANJULABEN J PATEL

I want to deactivate my M Joke on my BSNL number 9427877546 as soon as possible. expecting an immediat response from u. thank you.

want to deactivate my CALLER TUNES on my BSNL number 9444825356 as soon as possible. expecting an immediat response from u. thank you.

I want to deactivate my M Joke coming from 529064001 on my BSNL number 9418667007 as soon as possible. expecting an immediat response from u. thank you.

please send me the call detail of incoming & outgoing call for my prepaid connection 9439860572

Please send me the call detail of incoming & outgoing call for my prepaid connection 9439860572

Please send me the call detail of incoming & outgoing call for my prepaid connection 9417594514

I want to deactivate my M Joke coming from 529064001 on my BSNL number 9453397827 as soon as possible.

I want to deactivate my M Joke coming from 529064001 on my BSNL number 9453397827 as soon as possible.

Please deactivate the service 1 paisa per second or other call related services. my BSNL number is 9423225725

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