Airtel Customer Care

Read Airtel Prepaid Customer Care too

Airtel is the largest telecom service providers in India offering various Landline and Mobile services, VAS, Broadband and Digital TV. With so many services, it is often get confusing to find the correct Airtel Customer Care phone numbers and address to resolve issues related to quality of service, installation and payment.

How to Contact Airtel Customer Care

One can approach a Airtel customer care center via one of the following medium.

  • Internet
  • Phone calls
  • A direct visit to close by customer care centre.

Airtel Toll Free Customer Care through Internet

  • You can send an email to the airtel customer care at 121@airtelindia.com, stating your problem clearly and concisely.
  • One need not have to write a long statement of problems, because all they require is your contact number, email id along with a brief description of the problem.
  • Normally you get reply in 24 hours through email only if you asked for some kind of assistance, for some sales query, you may get a call from the airtel executives.
  • Airtel also has various sales representatives working on commission so if you know any such person, you can call them to assist you, specially if you are looking to have a new mobile, broadband or connection
  • you can even log in to Airtel's website http://www.airtel.in/, which would rather help you solve all queries related airtel post paid or pre paid connection, your phone bill pay, broad band, digital TV, fixed line connections etc.
  • One can open his account in this website which would really useful for further query solving procedure.
  • Also you would keep getting alerts on the new plans of Airtel.

Airtel Toll Free Customer Care Phone Numbers

  • You can approach a customer executive of Airtel by ringing a toll free number 121.
  • This will make you to get redirected to a menu which requests to select the preferred language.
  • Choose your favorite language to talk to a customer care executive.
  • After the language selection you will get a list of services offered by airtel including Airtel GPRS activation, caller tune activation, caller tune download, customized offers available, and lastly an option to speak to a customer care executive.
  • Sometimes you might have wait for a while to get connected to the customer care executive, due to the long queue of consumer complaints.
  • Now after speaking to the customer care executive you would get a message to give your feedback for the executive’s performance.
  • This indeed helps airtel to improve the training quality in case of any negative feedback.

If you are prepaid customer of Airtel then dial *123# on your mobile and you will get an instant message of available balance, validity, as well as expiry date.

A postpaid customer can send an SMS "BILL" to 121 and get the current phone bil on your mobile.

Address of Airtel Customer Care offices

This option can be considered as a last one, because it would really consume lot of time of yours. So try file complain and queries through the above two options mentioned. Which would be rather more effective compared to visiting the Customer care centre.

If you are new to the place where you are staying currently, in order to find the address of the close by airtel office you can dial 121 and get to know the address of the nearby showroom by speaking to a Customer care executive.

one can even find the list of different customer care centers located at his local place.
The following link will help you find out the nearest airtel customer care center of your place.
http://www.airtel.in/wps/wcm/connect/Airtel.in/airtel.in/home/foryou/mobile/prepaid/reach+airtel/

dear sir i am really sad to

dear sir i am really sad to say that i am not happy with your costomer care service.few days ago i was charged 10 rupees with out any reason and before this also i was charged more than 50 rupees.if i contact costomer care they do not give any response.although having my internate pack of one month i was charged through airtel live.these are problems.i hope you will help me because further i like service provided by airtel.my number is 9635576617.

robxzlkcq

robxzlkcq

Sir please solve my problem

Sir please solve my problem in my mobile i can not download any thing i requested you to please attend my call my mobile no is 8826627893

9998401314 my airtel prepaid

9998401314 my airtel prepaid number has left. please reject my number

Dear sir i purchage a new

Dear sir i purchage a new airtel prepaid sim but he not acti8ate please activate this number 9501202219

Dear sir/mam, I recently

Dear sir/mam, I recently bought your internet connection but it's not working for the past one week.So kindly take neccessary steps to enable me to use your connection.My contact no:9841524932

I HAVE TAKEN A MONTH WITH OUT

I HAVE TAKEN A MONTH WITH OUT ACCESSING INTERNET PLEASE AIRTEL HELP ME OUT AM FADEUP.(O754896611)

i have 42rs plan... 150 free

i have 42rs plan... 150 free msgs per day...frm my mobile msg is not going...only to a cretain number!!!!!

Please change ur message

Please change ur message centre no.

Sir, I am requesting

Sir,
I am requesting yesterday for call details [ incomming and outgoing calls ] mobile number : 9972267681 and 9945247863 during the perid of 1st January to 29th November , please sir iam requesting too call details of this two number's. most urgent....
thanking you

with regards
sshaveri

My no. Is 7259671335... I'm

My no. Is 7259671335... I'm really very sad with airtel because i'm not getting any gprs data pack offer as my friends using airtel network are getting .. I'm really sad.. I feel the better thing s to port my sim to vodaphone or aircel..

Call 121 and activate data

Call 121 and activate data services

7

7

You are forcing uncalled for

You are forcing uncalled for services on me. I have not subscibed to Jokes but still you have deducted Rs.30 from my balance. Better refund the amount forthrightly and keep more customer care executives to attend to phone calls from consumers.Dont fool the customers by charging them for talking to customer care execs.
My Cell No is 9730102532

abe bndro tumhe kuch to aata

abe bndro tumhe kuch to aata nhi h bs ek dite kya khol li apne ko kuda smjh rhe ho thedesihukkatricks pe jao dude

my number-09760637861 ki out

my number-09760637861 ki out going band hai pls chlo karvaney ki karpa karey or madad kary

Kripya iski madad kare

Kripya iski madad kare

Hi,This's Nitin from

Hi,This's Nitin from Kerala,my number is 9995181757,
i was unable to pay my airtel bill before and it had been disconnected,and i had given them a cheque dated on 30-01-11,and the payment was collected from my account on 2-02-11,one guy came here for collecting the cheque from me and he told me that the connection will be re-activated after getting the money from my account,and now they are telling me that my number is not available and i cant get that number back,Please do something,i need that number anyway.Reply me as soon as possible.Please consider my previous records,i never kept any balances before,i had an accident and my left leg's angle had dislocated so i took 2 months leave from my office and they refused,so i lost my job and that's why i was unable to pay the bill,but on last December 24th,i was there in the airtel office at vellayambalam,trivandrum.On that time the billed amount was 2045 something..and the unbilled amount about 200Rs,on that time i only had 2000Rs and they refused to take the money,that's why i cant pay the bill on that day.Please re-activate my number.It will be more helpful to me.
Please reply me on this number 8547235556 or mail me on nitinsivasailam@gmail.com.

Thank you
Regards
Nitin.SR

Sooooo sad story..

Sooooo sad story..

i want all sms details of my

i want all sms details of my airtel no. 9810772758
my mail id rajeshwarprsd@yahoo.co.in

Sir g muje apne sbhi sms ki

Sir g muje apne sbhi sms ki detail chahiye plz sir mere se restore krte smye sbhi msg delete ho gye hai toh sir plz request hai ki mere sbhi msg meri es id pe send kr de!
Bandhralritika345@gmail.com
mere no. Ye hai
9805134993 or 9816414790
plz sir 1 req. Hai aapke aage plz send kr dena meri e-mail id pe! Sir bht imp. Hai muje ye msg chahiye sir plz
kal aaj raat tk bapis kr dena mere msg's. Plz sir from ritika bandhral

(No subject)

Why is the network so

Why is the network so bad??????????????????, thinking of switching on to another service

network problam

network problam

network problam

network problam

MY PH NO IS 9818475501 sir i

MY PH NO IS 9818475501 sir i am really sad to say that i am not happy with your costomer care service.AROUNDTHREE MONTH EVERY DAY U CHARGE ME ONE RUPEE FOR MOBILE BAZAR I NOT know this mobile Bazar and donot use it but you was charged more than 100 rupees.if i contact costomer care they do not give any response..these are problems.i hope you will help me because if u not intrested than i will changed my serive to vodaphone.

MY PH NO IS 9818475501 sir i

MY PH NO IS 9818475501 sir i am really sad to say that i am not happy with your costomer care service.AROUNDTHREE MONTH EVERY DAY U CHARGE ME ONE RUPEE FOR MOBILE BAZAR I NOT know this mobile Bazar and donot use it but you was charged more than 100 rupees.if i contact costomer care they do not give any response..these are problems.i hope you will help me because if u not intrested than i will changed my serive to vodaphone.

sorry for to say this, it

sorry for to say this, it comes to know, airtel have the worst customer service. We cant reach u whenever we had a problem. If we tell something u suddenly do 1thing i.e., u should cut the line, else u did really u wont give line to speak with ur officers. I felt bad. Better do try to service for peoples, else u'll lose huge of customers.

sorry to say this, airtel

sorry to say this, airtel have the worst customer service. i am triying to reach you from last two weeks i had a aproblem. i need mini statement of my numbers.if i tell something to you. you cut the line. and we got message from you. call *121# for yuor balance and validity, i am felling very bad from all of your this service,please help me out my number is 9557807875 (uttrakhand)

i am an idea prepaid user i

i am an idea prepaid user i want to change to airtel pls help me out very urgent !!!!!!!!

Respected Sir/Madam; As per

Respected Sir/Madam;
As per new TRAI regulation we have only 100 sms per day. I am Airtel prepaid 'Recharge card 30' 6-10-2011 evening ok & morning balance loss. My Airtel sim card old 2007 cell number.9959827354 Service Stop.
Airtel Digital TV Cust.Id. 3000104350
Free not top up what ? I am Free Hindi , English , Sports please. Zee TV , Sony TV , Zee Music , Zee Cinema , Zee Premiere , Star Gold , Sony Max , Star One , ATN Music Hindi ,Star Movies , HBO , UTV Movies Free given please. Top up not
Thanking You

01204061400 i want to know

01204061400 i want to know my plan on airtel plan detail

01204061400 i want to know

01204061400 i want to know my plan on airtel plan detail

my mo.no 9898667751 airtel

my mo.no 9898667751 airtel customer i use mobile office 8 year but 10.30 am my 40rs blance kat liya hi to apko customer ko sms che batana chahiye kya apka staff chit kar ne laga hai? Plase help me my 40r blance re find ...

I am unable to login to

I am unable to login to airtel site to pay my airtel bill. I forgot my user ID and I know my password, can any one check on this and send me a reply .

Dear Customer care

Dear Customer care

Actually on 26/04/2012 i have received a message on my mobile from air tel i.e unbilled usage it shows Rs-3774.80 /- but when received bill from airtel it shows Rs.4422.97/-

Please clarify this problem why bill shows Rs 648.17 /- extra ???????

april month bill

april month bill

balance deduct on 30 rs

balance deduct on 30 rs recharge

Dear team , My name is

Dear team ,

My name is Hashim. I work with Asian Paints Ltd as a Manager. Airtel offers a Post Paid corporate connection for Asian Paints employees. I decided to take this connection and provided all the documents on May 30th 2012 along with Rs 300. I was told that the connection will be activated in maximum of 48 hrs. I got a call from one of the airtel personnel the next day after application that they will be coming for the verification the day after. Its almost 72 hrs and the connection has still not been activated.

This is highly unprofessional for a brand like Airtel. Just now I called the customer care and they have no clue on what is happening and he is asking me to contact any airtel outlet. I am providing my connection details below.

New Airtel No: 8800563666 (The SIM is already given to me)

Please look into the matter and resolve at the earliest.
Thanks and Regards,
Hashim S | MT- Production | asian paints Limited | Ph: 08960670543

Dear sir, My sim is

Dear sir,

My sim is purchasaed in AP.But present i am staying in Tamilnadu
i dntknw , my sim card suddanly outing going cals, incoming cals
out going messages all are stoped. why ?
and i am caling to AP custormer service , that peoples also correctly is not answering
Its so bad plz help me

sir,i am call customer care

sir,i am call customer care because i am not talk with your airtel person....plz help me....i call 198 and 121 but i can't note down to my problem,why?

(No subject)

CANCEL MY AIRTEL POSTPAID

CANCEL MY AIRTEL POSTPAID CONNECTION
Hi Sir,

I have been using airtel post paid connection till July 2012 , as i moved to Australia, I requested to cancel my connection in HYDERABAD ANDHRA PRADESH.
My post paid connection number is: 7702177721

Consider this as my authorization to cancel my connection and PLEASE CANCEL MY CONNECTION IMMEDIATELY AND DEACTIVATE MY SIM CARD.

I want to change my network

I want to change my network airtel to vodafone. coz i faced lot of problems with airtel. around 20 days there is no connection with customer care i called so many times from my idea & docomo network but there is no responce. I gave minimum 7 times complaint. So i decided to change my network.

airtel is one in which it gives very very lowest customer satisfaction & also there is no response with customers. I give minimum 6 times complaint but there is no use. From my airtel network it cant connect with airtel customer care this problem arises minimum 20 days. I called to airtel customer care from my other idea & docomo networks...........:)
This is airtel ha ha ha ha...........:)
Dabba & very very lowest customer satisfaction...
Thu anta ugiyoku manassu bartilla.
9880850047

Hi this is regarding our

Hi this is regarding our delivery phone line no.42664444,45622518,42664456
when incoming call comes the terminal automatic pick the call and line is also not clear.

i change the terminal twice,but the problem was not rectify.

soo many time i log the complaint regarding same concern but no one comes to rectify the problem.
we are fully disappointed by this type of service, if you are unable to solve this problem please we will think about another service provider.

waiting for your acknowledgement

thanks
basant
manager
antpl.pvt.ltd
sec-4 dwarka
delhi

ESir I recharged May airtel

ESir I recharged May airtel no. With 149 but I got only 2gb, by verifying *123*31# and *123*25# it shows 0.00MB balance. So what I have to do? Pls reply me sir urgent

Does your blog have a contact

Does your blog have a contact page? I'm having a tough time locating it but, I'd like to shoot you an email. I've got some ideas for your blog you might be interested in hearing. Either way, great blog and I look forward to seeing it grow over time. <a href="http://buildshed.info">Cameron Ports</a>

Telephone is not working

Telephone is not working

(No subject)

dear airtel, I would like to

dear airtel, I would like to complain about getting back my refund from your company of rs.5000.On the 27th of October 2012, I've made a request to airtel customer care for a disconnection of my post-paid numbers 9816066348 & add on number 9816012047. My request/reference number is 46723082.I was promise to get the refund within 60 days. However, last week they sent me with a telephone bill (rental fee). I was shocked. I today, contacted the airtel dealer in Dharamsalla, HP, India for help and refund but they said that I'll get my refund after 3 months time. I don't understand airtel customer service. This is totally unacceptable. Airtel please do not harass your consumer.

PLEASE REFUND BACK MY MONEY OF RS.5000.00 AS SOON AS POSSIBLE.

KYNSAI M MIHSILL
PHENTHOK CENTER,
TEMPLE ROAD, MCLEODGANJ, DHARAMSALLA, HIMACHAL PRADESH.
kynsai@yahoo.com

Worst customer service I have

Worst customer service I have ever contacted.
Your technicians have no knowledge or answers to any questions asked and aren't helpful in the slightest way.
First there's a weeks delay on receiving the internet connection, and once it arrives your people don't even know how to set it up.
What a waste of time

very very very worst mobile

very very very worst mobile service airtel should feel ashame for this.....gonna change to other mobile network.irritating like a hell...

very very worst customer care

very very worst customer care and mobile services...gonna change to other mobile network....irritating like a hell...please do anything for this type of problems this is my humble request...

respected sir, i have bought

respected sir, i have bought this airtel sim on 21/12/12 by giving my vote ID xerox copy , but till now it is not activated.I went to the nearest airtel office but they are not doing anything just they are telling come tomorrow .i have checked the sim,network is not comming on the sim. plz help

unnecessary deduction of 45

unnecessary deduction of 45 Rupees for skim which is not activated by myself.so please deactivate the scheme and return my deducted amount.no7387507228

sir my name is prakash and i

sir my name is prakash and i requesting you i want last 3 months call and sms details and my number: 8129979583

Please deactivate the scheme

Please deactivate the scheme 2 sports persons subscription my mobile No. is 9857810096

dear sir i am really sad to

dear sir i am really sad to say that i am not happy with your costomer care service.i was recharged my mobile regulrealy but your airtel servises dedected my recharge you are activate any services on my mobile if i contact costomer care they do not give any response.i hope you will help me because further i like service provided by airtel.my number is 9890766726.

sir we are not getting proper

sir we are not getting proper network in the region chennai,avadi veltech university. we are hosteler and we are using airtel prepaid services. i hope u will take some action related to this matter. i will be very thank full to u.....thanking you sir

Thanks for downloading Full

Thanks for downloading Full Audio from Airtel. You have been charged Rs 99.0 I have a internet pack...... this is quite unpleasant u coulve done to a reliable customer...

Thanks for downloading Full

Thanks for downloading Full Audio from Airtel. You have been charged Rs 99.0 mobile No.9600357782..... What is this...... ive been a loyal customer and this is what I get... thank you for your unkind actions

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Hi, Please disconnect my

Hi,

Please disconnect my airtel post paid connection since I moved to UK. Mobile no 9731354427.

dear Sir., MY

dear Sir.,

MY NO:9003661774

I USE AIRTEL THIS NO BUT JUST NOT USE THIS NO I CANCEL THE NO BUT I WANT CONTACT CAL DETAILS KINDLY SENT CALL DETAIL STATEMENT IN LAST 1 YEARS.
KINDLY NEEDFUL ONE

Regards
K.Sathyan

compared to other service

compared to other service provider AirTel is outstanding in all their services.....

Concerning Authority, My No

Concerning Authority,
My No 9847 800 600
As I want to get call details of my airtel prepaid account in january , I sent SMS as per this ( EPREBILL January p2.kalladan@gmail.com to 121 ) after that Rs 50/ reduced from my account, Then I frequently enquired about this matter,but instead of getting call details they refund money back to my account.After that I can’t contact customer care executive neither through 121 nor 198 ,The customer care services (kerala) especially the executives attending calls are pathetic in nature!
1), they put you on hold for minutes together and the call drops.
2), they have no clue on how to handle your situation and it’s painful to keep calling them and tell every customer care executive the problem you are facing. Moreover, after the 3rd attempt somehow they refuse to connect you to the executive and there’s no prompt to talk to them.
Hope i’ll get favourable reply.

Dear Sir/Madam, We were

Dear Sir/Madam,

We were using postpaid corporate numbers from Airtel baring numbers: 7760963791, 92, 93, 94 & 97.
In the month of Sep 2012, we wanted to settle all our bills and cancel the connections. Hence we had contacted Mr.R.Balamurugan of M/s.A.S.Associates, who had visited our office, collected the payment and had confirmed to cancel all the connections immediately. He had also broken all the sims and taken along with him.

Now, after 6 months, we are getting call from Airtel customer care for payment collection. They say that numbers are not been cancelled and has to pay Rs.6276/- to settle the matter. This is a high-way robbery, as we have not used these number from past six months.

We had contacted M/s.A.S.Associates to check with Mr.R.Balamurugan regarding this problem. M/s.A.S.Associates say that Mr.R.Balamurugan has left the job. M/s.A.S.Associates says that I should have sent a mail for cancellation of numbers, then why was I not informed to send the mail on the same day when I settled the bill?

We have been asked to pay for somebodies mistake.

I am marking copy to all senior officials so that somebody help me in this regards as nobody in the Airtel customer care offices (Rajajinagar 6th Block, Bengalurur) are not helping us.

I am getting very rude calls from the Airtel customer care centers. Please stop such calls coming to me.

Thanks & Regards
Ningappa Yoggesh

(No subject)

Is there any new scheme in

Is there any new scheme in airtel which is related with call like airtel to airtel free ?
and can we get a some minute by airtel to call with any another service ?

i have migrated from pre-paid

i have migrated from pre-paid connection, i want these numbers:9940507257, 9042969717, 8015909719 are to be with CUG service, kindly do the same and to create my account help me to open new passwords/userid as the numbers

Hi, I would like to cancel my

Hi,
I would like to cancel my Aitel Connection as I am moving to US for 2-3 years. My Airtel Number is :- 9766644196.

Please tell me the process. You can reach me @ pawankkmr@gmail.com

Regards,
Pawan

sir, I have airtel

sir,

I have airtel connection( Broad band )Which I am not using internet due to my system problem. It will take time and also i may not require internet connection. Pl. deactivate my inernet connection.Because the modem is under rental basis.

Please do deactivate as soon as possible .Donot charge for rental of Modem.Iam getting disturbed sound in ur receiver and also frequently disconnect the line also. Pl. look at this problem .
Thanks
Regads Hemendra

dear sir/mam my air tel no

dear sir/mam
my air tel no have no activate sms board since inception pl check and find the result and convey my sms blocked and many times i call custr care not responding pl check and solve my problem

thanking you
prakash

dear sir/mam my air tel no

dear sir/mam
my air tel no have no activate sms board since inception pl check and find the result and convey my sms blocked and many times i call custr care not responding pl check and solve my problem

thanking you
prakash

PL CHECK STATUS OF MY NO AND

PL CHECK STATUS OF MY NO AND SMS

sir,i am call customer care

sir,i am call customer care because i am not talk with your airtel person....plz help me....i call 198 and 121 but i can't note down to my problem,why?

My airtel prepaid card is

My airtel prepaid card is kindly loosed so i want to call details of my card as early as possible.I am call customer care because i am not talk with your airtel person
my no. is 8600327157

sir,i am call customer care

sir,i am call customer care because i am not talk with your airtel person....plz help me....i call 198 and 121 but i can't note down to my problem,why?
my no. is 7387995956

sir,my name is praveen and my

sir,my name is praveen and my mobile number is 9003467976,in coimbatore Tamilnadu,Today i recharge my mobile 50rs,But 36message pack autorenoled,so i loss my balance,already i unsubcrd the pack in last week.i want my money back,

hi my no 9600010627

hi my no 9600010627

hi airtel cust cast call no

hi airtel cust cast call no

i want the details of my

i want the details of my incoming and outgoing history on dated 21st and 22nd march 2013. so pls help me and do the needed.

Sir/mam today at about 10.30

Sir/mam
today at about 10.30 there was about 98rs but suddenly there was only 2.99rs why?
i wanna rid from usless cut down of a plenty of amount plz dont force me to see towards your alternates.
you have to refund my 95rs immiditely.
my cell no. is
989706703
IT SHOULD BE DONE IN NO TIME
THANKS

Sir/mam today at about 10.30

Sir/mam
today at about 10.30 there was about 98rs but suddenly there was only 2.99rs why?
i wanna rid from usless cut down of a plenty of amount plz dont force me to see towards your alternates.
you have to refund my 95rs immiditely.
my cell no. is
9897067073
IT SHOULD BE DONE IN NO TIME
THANKS

you bludy people deducted my

you bludy people deducted my 510 rs. without any reson i wm going if I call 121 customer care that machine is telling that if u talk with customer care executive press 1 then it will start saying dial *121# for servises then it will say thanks... why its happening like this .
today morning i called for to activate 15 days data card then you people swolen money
i sue in court of law
i hade bludy servise of airtel this is 5th time

i kcuf u

i kcuf u

I have 8000 Rs. in my airtel

I have 8000 Rs. in my airtel prepaid balance how to convert it to cash please give me some solution.

kindly let me know my bill

kindly let me know my bill status online my land line No. is04442696499

dear sir/mam i am toufiq

dear sir/mam i am toufiq desai from my messages had blocked plz check whatn is the problem thankyou

Sir, I am getting regular

Sir, I am getting regular message from Airtel " You have been renewed for ANY 5@5_5 subscription service from Airtel. You have been charged Rs. 5.0". I do not know what this message means, since i have not subscribed for any services. Why every 2-3 hours, renewal is required and why every 2-3 hrs. deduction is reqd. kindly let me know and stop this deduction.

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